Important Patient Portal Information

Dear Patients,

We are excited to offer the convenience of our patient portal for managing certain aspects of your care. To ensure the best experience and timely responses, here are a few important reminders about how to use the portal:

   •     Response Time: Please allow up to 48 hours for a reply to portal messages. Messages sent late in the week or over the weekend will be addressed by the following Monday.

   •     Appropriate Portal Use: The portal is designed for simple and quick tasks such as:

      •  Refill requests

      •  Lab order requests

      •  Quick check-ins

      •  Questions about your treatment plan

      •  Reporting side effects from a protocol

   •     Appointments Required for In-Depth Concerns: For more complex issues, detailed discussions, or follow-up appointments, please schedule an appointment. The portal is not intended to replace follow-up visits.

We appreciate your understanding as we strive to provide you with the best care possible. If you have questions about using the portal or need assistance, please don’t hesitate to reach out.

Warm regards,

Dr. Daniel McDevitt